Privacy Policy

1. Introduction

Skyline Tech Limited ("we," "our," or "us") respects your privacy and is committed to protecting the personal data of our users, customers, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or engage with our services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

We collect several types of information from and about users of our services, including:

• Personal Identifiable Information (PII): Name, email address, telephone number, mailing address, billing information, and official identification details when voluntarily provided by you during registration, contact inquiries, or transactions.
• Technical & Device Data: IP address, browser type, operating system, device identifiers, app version, language preferences, and referral URLs.
• Usage Data: Information about how you navigate and use our applications or website, including pages viewed, time spent, click patterns, and crash logs.

3. How We Use Your Information

We use the collected data for various legitimate business purposes, including to:

• Provide, operate, maintain, and improve our mobile applications, products, and services.
• Process transactions, manage customer accounts, and send order or account-related notices.
• Respond to user inquiries, customer support requests, and feedback.
• Ensure compliance with legal, regulatory, and security requirements.
• Detect, prevent, and address technical issues, fraud, or unauthorized account activity.

4. Legal Basis for Data Processing

We process personal data based on one or more of the following legal grounds:

• Performance of a Contract: To fulfill our obligations under agreements with you.
• Legitimate Interests: To improve our services, maintain security, and conduct standard business administration.
• Legal Obligations: To comply with applicable statutory laws, regulations, and reporting requirements.
• Consent: Where you have provided explicit consent for specific processing operations.

5. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted third parties only under the following circumstances:

• Service Providers: Cloud hosting partners, payment processors, analytics tools, and technical support vendors who assist us in operating our business under strict confidentiality agreements.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

6. International Data Transfers

Skyline Tech Limited operates globally. Information we collect may be stored and processed in servers located outside your country of residence. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and international data protection standards.

7. Data Security and Retention

We implement appropriate technical and organizational security measures to protect your personal data against accidental loss, unauthorized access, alteration, or disclosure. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access and receive a copy of your personal data.
• The right to request rectification of inaccurate or incomplete data.
• The right to request erasure ("right to be forgotten") of your data under certain conditions.
• The right to restrict or object to the processing of your data.
• The right to data portability.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: